Privacy Policy

1. Introduction

Timesten Technologies ("we," "our," or "us") operates Clasyo, a school management system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account
• Fill out forms on our platform
• Contact us for support
• Subscribe to our services

This information may include:

• Name and contact information
• Email address and phone number
• School information
• Student and staff records
• Payment information

2.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your transactions
• Send administrative information
• Respond to your inquiries and support requests
• Improve our service and user experience
• Monitor and analyze usage patterns
• Detect and prevent fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as hosting services, payment processors, and analytics providers.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your information
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent at any time

8. Children's Privacy

Our service is designed for use by educational institutions and includes information about students. We take special care to protect student information in accordance with applicable laws such as FERPA and COPPA. Schools are responsible for obtaining necessary consents from parents or guardians.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: timestentechnologies@gmail.com
• Phone: +254 718 883 983
• Location: Nairobi, Kenya